Fire Nebula Web Design
Fire Nebula Web Design
Fire Nebula Web Design
Fire Nebula Web Design

Services - Frequently Asked Questions
Can't find the answer to your question(s)? Contact us for more information.

Web Hosting

Q. What happens if I miss a month's hosting payment?

A. Web hosting clients who miss one month's hosting charges will be charged a finance charge as well as receive a special notice with their next bill reminding them of their late payment. If after two months the hosting charges are still not paid the web services will be shutdown until payment is received.

Web Design

Q. Do I have to host my website with Fire Nebula in order for you to provide web design services?

A. No, you don't have to host with us at all! We can work on any web design project that you want us to.

Graphic Design

Computer Services

Q. Do you travel?

A. Yes, we will travel to your location to perform maintenance or training on-site. Travel time is billed at half the normal rate ($12.50 per hour), excepting unexpected delays (road construction, etc.).

Q. Can you work on Macintosh computers?

A. I am not as well versed in Mac's as PC's, but I would be more than willing to take a look at the machine to see if I can determine what the problem is and how to fix it. I have had to troubleshoot Macintosh machines relating to Internet problems in the past.

Q. Can you build me a new computer?

A. Yes, Fire Nebula can build new machines for clients. In these cases all parts, software, and shipping are billed at cost to the client, with the client only paying for the time involved to order, assemble, and install the necessary software on the machine.

Fire Nebula Web Design
P.O. Box 329, Lusk, WY 82225
Phone: (307) 334-3190


© 2000-2007, Fire Nebula Web Design