Can't find the answer to your question(s)? Contact us
for more information.
Q. What happens if I miss a month's hosting payment?
A. Web hosting clients who miss one month's hosting charges will be charged a finance charge as well as receive a special notice with their
next bill reminding them of their late payment. If after two months the hosting charges are still not paid the web
services will be shutdown until payment is received.
Q. Do I have to host my website with Fire Nebula in order for you to provide web design services?
A. No, you don't have to host with us at all! We can work on any web design project that you want
Q. Do you travel?
A. Yes, we will travel to your location to perform maintenance or training on-site. Travel
time is billed at half the normal rate ($12.50 per hour), excepting unexpected delays (road construction, etc.).
Q. Can you work on Macintosh computers?
A. I am not as well versed in Mac's as PC's, but I would be more than willing to take a look at the
machine to see if I can determine what the problem is and how to fix it. I have had to troubleshoot Macintosh
machines relating to Internet problems in the past.
Q. Can you build me a new computer?
A. Yes, Fire Nebula can build new machines for clients. In these cases all parts, software, and shipping are
billed at cost to the client, with the client only paying for the time involved to order, assemble, and install the
necessary software on the machine.
Fire Nebula Web Design
P.O. Box 329, Lusk, WY 82225
Phone: (307) 334-3190